TERMS & CONDITIONS

The subscription

How does the e-liquid subscription service work?

The subscription service runs on a monthly basis. Once you’ve signed up and selected your e-liquid flavours and strengths we’ll deliver the same order to your door every month for as long as you need. The service is completely flexible, which means you can change, pause or cancel your subscription at any time.

How much does the e-liquid subscription service cost?How much does the e-liquid subscription service cost?

Subscriptions run on a monthly basis and the cost will depend on how many bottles of e-liquid you order. With a subscription, each 10ml bottle costs £2.25 and you can order as many bottles as you like each month. Postage and packaging are free for orders over £20, otherwise it’s £2.50.

Do I have to order every month?

To ensure you never run out of e-liquids, the subscription service works by automatically repeating your order every month. However, it’s totally flexible. So, if you want to change, pause or cancel your subscription, you can do so in My Account Link at least 7 days before your next delivery is due.

Alternatively, email us at info@nationalvapes.co.uk or call us on 0333 444 0923.

Will I be tied into a contract or minimum terms?

No. We believe the quality of our products and our reliable service will be more than enough incentive for you to stay. But, if for any reason, you do want to cancel your subscription, you can do so in My Account Link at least 7 days before your next delivery is due. Alternatively, email us at info@nationalvapes.co.uk or call us on 0333 444 0923.

Will I be tied into a contract or minimum terms?

No. We believe the quality of our products and our reliable service will be more than enough incentive for you to stay. But, if for any reason, you do want to cancel your subscription, you can do so in My Account Link at least 7 days before your next delivery is due. Alternatively, email us at info@nationalvapes.co.uk or call us on 0333 444 0923.

Will I be tied into a contract or minimum terms?

No. We believe the quality of our products and our reliable service will be more than enough incentive for you to stay. But, if for any reason, you do want to cancel your subscription, you can do so in My Account Link at least 7 days before your next delivery is due. Alternatively, email us at info@nationalvapes.co.uk or call us on 0333 444 0923.

Will I be tied into a contract or minimum terms?

No. We believe the quality of our products and our reliable service will be more than enough incentive for you to stay. But, if for any reason, you do want to cancel your subscription, you can do so in My Account Link at least 7 days before your next delivery is due. Alternatively, email us at info@nationalvapes.co.uk or call us on 0333 444 0923.

Subscription changes

Will I be tied into a contract or minimum terms?

No. We believe the quality of our products and our reliable service will be more than enough incentive for you to stay. But, if for any reason, you do want to cancel your subscription, you can do so in My Account Link at least 7 days before your next delivery is due. Alternatively, email us at info@nationalvapes.co.uk or call us on 0333 444 0923.

Will I be tied into a contract or minimum terms?

No. We believe the quality of our products and our reliable service will be more than enough incentive for you to stay. But, if for any reason, you do want to cancel your subscription, you can do so in My Account Link at least 7 days before your next delivery is due. Alternatively, email us at info@nationalvapes.co.uk or call us on 0333 444 0923.

Delivery

Will I be tied into a contract or minimum terms?

No. We believe the quality of our products and our reliable service will be more than enough incentive for you to stay. But, if for any reason, you do want to cancel your subscription, you can do so in My Account Link at least 7 days before your next delivery is due. Alternatively, email us at info@nationalvapes.co.uk or call us on 0333 444 0923.

Will I be tied into a contract or minimum terms?

No. We believe the quality of our products and our reliable service will be more than enough incentive for you to stay. But, if for any reason, you do want to cancel your subscription, you can do so in My Account Link at least 7 days before your next delivery is due. Alternatively, email us at info@nationalvapes.co.uk or call us on 0333 444 0923.

Payments

Will I be tied into a contract or minimum terms?

No. We believe the quality of our products and our reliable service will be more than enough incentive for you to stay. But, if for any reason, you do want to cancel your subscription, you can do so in My Account Link at least 7 days before your next delivery is due. Alternatively, email us at info@nationalvapes.co.uk or call us on 0333 444 0923.

Will I be tied into a contract or minimum terms?

No. We believe the quality of our products and our reliable service will be more than enough incentive for you to stay. But, if for any reason, you do want to cancel your subscription, you can do so in My Account Link at least 7 days before your next delivery is due. Alternatively, email us at info@nationalvapes.co.uk or call us on 0333 444 0923.

Refunds

Will I be tied into a contract or minimum terms?

No. We believe the quality of our products and our reliable service will be more than enough incentive for you to stay. But, if for any reason, you do want to cancel your subscription, you can do so in My Account Link at least 7 days before your next delivery is due. Alternatively, email us at info@nationalvapes.co.uk or call us on 0333 444 0923.

Will I be tied into a contract or minimum terms?

No. We believe the quality of our products and our reliable service will be more than enough incentive for you to stay. But, if for any reason, you do want to cancel your subscription, you can do so in My Account Link at least 7 days before your next delivery is due. Alternatively, email us at info@nationalvapes.co.uk or call us on 0333 444 0923.

Safety

Will I be tied into a contract or minimum terms?

No. We believe the quality of our products and our reliable service will be more than enough incentive for you to stay. But, if for any reason, you do want to cancel your subscription, you can do so in My Account Link at least 7 days before your next delivery is due. Alternatively, email us at info@nationalvapes.co.uk or call us on 0333 444 0923.

Check out our frequently asked questions or contact us if you need more help.